Frequently Asked Questions

Welcome to our FAQ Page

I ship far and wide however unfortunately NOT to the following countries

  • Afghanistan
  • Burkina Faso
  • Central African Rep
  • Comoros
  • Congo
  • Cuba
  • Djibouti
  • Dominican Republic
  • Equatorial Guinea
  • Haiti
  • Iran
  • Kosovo
  • Kosrae
  • Liberia
  • Libya
  • Mauritania
  • New Caledonia
  • Nicaragua
  • Niger
  • North Korea
  • Paraguay
  • Republic of Guinea
  • Rwanda
  • Sierra Leone
  • Tinian
  • Truk
  • Turkmenistan
  • Ukraine
  • Yemen
  • Iraq
  • Somalia
  • Syria
  • Venezuela

Your art piece or print is handled with great care.

In the unlikely event that it is damaged on receipt, please photograph the packaging BEFORE opening. Please also photograph the damaged artwork. 

Contact me on 0409630399 immediately with concerns and images. 

If your art piece is damaged beyond repair, I will arrange a replacement piece of the option of a refund.

I HIGHLY recommend you take your print to a framer for professional framing. Your print is a piece of art and should be handled with the utmost care.

Have your frame ready and open. Use two people to unroll the print being very careful not to touch the printed side, and as you unroll it, place it directly into your desired frame.

Please be careful unrolling your print. When you take your print out of its tube, it will stay rolled up fairly tightly.

My studio is at 60 Cavendish Road, Coorparoo, Brisbane.

I am at the studio most Saturdays and many days during the week. If you would like to drop by, I do recommend messaging me first to check that I am in on 0409630399. 

Yes absolutely. Just make a note at the checkout and I will be in contact with you to arrang a time.

Original Art PIece

Original art pieces are packaged within 4 business days of your purchase. Then allow 7-10 days for your courier to deliver your piece.

Unframed Art Prints

Art prints unframed take aproximately 5 business days to be printed and are then sent via Australia post. As far as how long Australia Post takes - it is usually 2-5 days in non peak periods.

Framed Art Prints

Framed art prints take approximately 4 weeks to print and frame and then allow 7 days for the courier to deliver.

 

Original Art

I varnish all my original pieces so they can be wiped over with a damp wet cloth {no chemicals}. 

I would hang your art piece out of direct sunlight to maintain it's colour.

If your art is framed then be sure to avoid spilling anything on the wood as it will stain.

Art Prints

Your print will need to be framed, and placed under glass, plexi glass or something similar. Avoid hanging in direct sunlight.